Who are DCRT ?

DCRT are a training organisation specialising in dealing with violence and aggression in the workplace both nationally and internationally.

How do they do that?

DCRT use risk assessment and consultation to plan and tailor dedicated training courses to address the specific problem encountered by the organisation.

Who delivers the training?

DCRT have a bank of trainers each with their own level and area of expertise, who are trained to deliver good training effectively and sensitively. Our trainers vary in background from health care and social work, to educational and retail specialists. We have men and women who each must ensure they have met DCRT training standards before they are allowed to represent this organisation.

Director for Education Services, Jim Jolley (Cert Ed. DASE) has attained level 3 status as a DCRT Physical Intervention Trainer, as well as being an Assertive-Discipline Trainer. With 39 years teaching experience and over 20 years experience of primary headship Jim spent the whole of his career in the city of Liverpool. He has also had international experience working as head teacher in the USA and Russia and 12 months experience working for Liverpool Authority in an advisory capacity.

Director for Mental Health/Social Services Training, Tom Johnson BA (Hons), RMN, is a member of the
' Royal College of Nursing', the 'Institute of Conflict Management', and the 'Alzheimer's Society'. He has vast experience as a practitioner in a variety of settings.

Tom also holds the following qualifications:

ENB A74 (Prevention and Management of Aggression)
ENB 956 (Coping with Violence and Aggression: Effective Prevention and Management Techniques for Practitioners.)
ENB N85 (Special needs of the Elderly Infirm/Elderly Mentally Infirm, in Nursing Home/Community Settings).

Tom's professional experiences include the management of Nursing Homes, social services. psychiatric nursing (Charge-Nurse), mentorship, adult education, and behaviour modifications.

Why do organisations need to train their staff to deal with violence?

Since April 1996, the Reporting of Injuries Dangerous Occurrence Regulations (RIDDOR 1995) violence is a notifiable hazard. If a member of staff is injured as a result of violence - and this includes verbal abuse - for more than 3 days or more, the Health and Safety Executive must be informed. So like Moving and Handling, violence is a serious hazard that can no longer be ignored or referred to as "something that comes with the job!"

To see the courses DCRT provide please click on the button.